Returns

We accept return requests within 14 days of delivery

Once approved, returns must receive their first carrier scan within 5 business days of receiving the return label

To be eligible for a return, garments must be unworn, unused, unwashed, unaltered and in perfect condition, with all original tags attached. Items must be returned in their original packaging with the order number or proof of purchase

Approved returns are issued as store credit only

Every Lillies Dream piece is part of a limited edition. Our sought-after original designs are made with exceptional natural fabrics and a level of quality rarely found in children’s clothing

We want every customer to have a fair chance to own one. Allowing refunds to the original payment method can encourage ordering extra sizes or colors simply to try at home, taking limited pieces out of circulation while other customers may be trying to purchase them

For this reason, we offer store credit rather than refunds to the original payment method

Store credit never expires and can be accessed through your customer account

Restocking fee

A 10% restocking fee is deducted from the value of returned items. This helps cover the complimentary return shipping label and the time required to receive, inspect, process and restock each garment

Starting a return

Log into your customer account, locate your order and submit a return request within 14 days of delivery. Once approved, we will send you a complimentary return shipping label with instructions on how and where to send your package

Your package must receive its first carrier scan within 5 business days of receiving the return label

If the package is not scanned within this 5-business-day window, the return authorization will be void and the item will no longer be eligible for store credit

If a voided return is sent to us anyway, the customer will be responsible for the shipping cost to have the item returned to them

Returns must be sent back to us in New York, USA

Items returned without first submitting an approved return request will not be accepted

Exchanges

We do not process direct exchanges

If you need a different size or style, please return the original item for store credit, which can then be used toward your replacement item

Please review our Size Guide and garment measurements before ordering

When in doubt, please contact us before placing your order — we are always happy to help you choose the best size

Choosing the right size

We provide detailed garment measurements and sizing guidance for every design

Choose by height and garment measurements, not age

Because our collections are limited editions, another size or style may sell out before your return is received

Damages or incorrect items

Please inspect your order when it arrives and contact us immediately if an item is damaged, defective or incorrect. We will review the issue and make it right

Items that cannot be returned

Final sale items and gift cards cannot be returned

Need help choosing a size?

Contact us before ordering and we will be happy to help you find the best fit

Get sizing help